Report a record problem

Every record on this site is a copy of what one state registry publishes about a registered person: the name, the photograph, the offence, the address and the date the state last showed it. The state that registers the person decides what is published, changes it and takes it down. We show that listing with the state named on it, and we re-check each registry continuously.

That is why the fix depends on which of three things is wrong. A record the state has already removed is corrected on our side; a record the state still publishes with an error in it has to be corrected by the state first, and our copy follows. The three cases are below, with the form at the end.

When a state stops listing someone, our copy marks the record as no longer listed the next time we re-check that registry, and the record stops appearing in address counts, maps and Background Checks. If you can see yourself here after the state has taken you down, tell us through the form: we re-check that registry’s listing for the record straight away rather than waiting for the next scheduled check, and confirm the result to you by reply.

If the state’s own public search still shows the listing, the state has not removed it yet. The office to contact is the one that runs that search — named per state below. We cannot remove a record the state still publishes, because the next re-check would show it again.

The address shown for a registered person is the address the state publishes for them; we place that address on the map. If a registered person is shown at an address where they do not live — a former address the state has not updated, a building with many units, or a street the map placed in the wrong block — tell us the address and the name on the record.

We re-check the state’s listing for that person. If the state now publishes a different address, our copy takes it. If the state still publishes the address you are reporting, the listing is the state’s to correct, and we tell you which office holds it. If the map placed the state’s address at the wrong point, we correct the placement.

A photograph that is not the person, an offence line that does not match the state’s, a misspelt name, a wrong age: each of these is checked the same way. We compare our copy with the state’s current listing. Where the state’s listing differs from ours, we correct our copy to match it and reply to say so. Where the state’s listing shows the same detail you are reporting, the correction has to be made by the state, and we name the office.

A report about a record is itself information about a person, so nothing is disclosed or changed until we know who is asking. After you send the form we reply from support@offendersearch.app with the steps to confirm your identity. Do not put a Social Security number, a date of birth, photographs or documents in the form; we ask for what a check needs by reply, and only for that.

If you are reporting a record that is not your own — a neighbour’s address, a photograph that is plainly the wrong person — the same steps apply, and the reply tells you what was checked and what changed.

Choose which of the three problems you are reporting and the state whose registry lists the record, then tell us the name on the record and the city it shows. We reply with the steps to confirm your identity, then with what we checked and what changed.